ANNKE 8CH H.265+ 3K Lite Wired Security Camera System with AI Human/Vehicle Detection, 4 x 1920TVL 2MP CCTV IP67 Cameras with Smart Dual Light for Outdoor Use, Color Night Vision, 1TB Hard Drive

UPDATE: 12/15/2022 -Annke stepped in to show themselves honorable. Apparently, a supervisor took over my case. She looked back through my emails, saw my frustration - and the problem - and set out to solve it. First, after clarifying a few things, she advised that they are retraining their newer agents in how to better deal with customers who need a little extra help with all the internal settings - because this system does offer quite a bit of fancy features and not everything could be listed in the manual.They are also looking to update some other issues so that customers walk away with the info they need on a more timely schedule. And, lastly, they offered to send us two extra cameras for our trouble - which does indeed show a genuine concern for customer satisfaction - and I must say, I was not expecting that one at all. Obviously, they are truly intent on customer satisfaction - and I feel much more comfortable about the product now.Thank you, Annke. In lieu of the extra steps you are taking to provide better customer service - and the FACT that this system is truly kickass - It's a definite recommendation!!(PREVIOUS REVIEW)Though I've had it for less than a week, the system - SO FAR - is pretty good. Excellent picture quality, easy physical installation. It does have a hard drive but doesn't have an internal wifi connection - and this has caused an issue - b/c I could never get it to cooperate with my phone. The phone app setup was grinding and just would not cooperate. I installed the system on my large TV and the video is great, though no matter what I try, it won't send emails to alert me of threats as it's supposed to.The worst part is CUSTOMER SERVICE.They offer a number but a human NEVER answers. You are told to go online to CHAT - but when you do - there's nobody to help you there either. You have to send an email and wait for someone to contact you - and when asking for clarification on a couple of setup issues with regard to downloading and saving video - the reply was simply to follow the instructions in the manual. SERIOUSLY?The playback is a bit tricky as well. Playback includes an entire minute before the "scene" and an entire minute after it's over. I tried to check if that could be changed up a bit but - without customer service to directly address this - I could not find the internal setting to adjust (if even possible).They also do not specify how long the videos are kept on any setting before overwrite kicks in - but a professional electronics guy told me his lasted about 6 months on continual record. He also helped me figure out the correct way to download and back up the video I needed since I couldn't get wifi connection -and the instructions for any remedy were not available.Granted, most people who work with electronic setups for a living or hard drives, etc., may not have issues. I'm not completely ignorant of these things either as I'm always working with different setups and even built two of my own websites. But, to ME, I had to reread the instructions over and over for clarity - and still, some were just not clear.You will also need a magnifying glass to read the instructions or use your phone's camera to zoom in. The print is SUPER, SUPER SMALL and on some of the setup pics - the images are too blurry to read at all.I would suggest this product (minus customer service) for now because - if it lasts - it's truly great quality video.Godspeed.

I got this Annke security DVR system a few months back to replace a 2006 era Q-SEE wired camera system, and I recently got around to installing it. The old system was a 4 camera one, and the new Annke system is an 8 camera system, but this model ships with 4 cameras. I had planned to simply use my old cameras with the new system to fill in the remaining slots. However, after seeing the MASSIVE improvement in video quality, night vision quality (IR illumination), and an number of other factors, I decided to order 4 more matching cameras to upgrade to all 8 HD cameras. I didn't spend a ton and get a 4k system like I was considering, but I am still quite impressed with the quality of these HD cameras (1920x1080). I can easily zoom in and read license plates, get good facial views on people, and see smaller details on animals, day or night. It's a huge improvement over the 960x480 system I had before, and for the price point, I'm very satisfied. I didn't have to swap out any wiring to replace my old cameras, and it was straightforward to wire up the new ones. So far, I'm impressed with the performance and the DVR is SILENT, especially compared to my old one! I'm not sure what some reviewers were referring to when they said their DVR was loud. Other than a minor whir of the hard drive if you stick your head up close, it's dead quiet. Here's to hoping I get 17 years out of this system like I did my last one!

Bought this to replace a ~10 year old Q-See 8 cam system. Setup was easy. App works well. Haven't gone too far into the settings but the basic presets work fine for my needs so far. Cameras have surprisingly good picture quality. Obviously could only replace 4 of 8 cams but knowing it supports the newer "HD" cams is a major plus when the time comes. The supplied cameras are plastic vs metal housings on the old system. We'll see how long they last outside. But mainly bought for the DVR itself and for the price I am happy.

This this is the best money I’ve ever spent in my life. The system only cost a little over $100 and it has features that are on much more expensive systems. It works exceptionally well. I have not had any issues with it. It was unbelievably easy to install and very easy to operate. The application works fantastic. I had multiple break-ins in my home and now since I’ve had the camera, not one break-in. I give this camera five stars thank you Annke.

Got this for extra protection for our house. It's basic but I love it! When gone in trips I love that I can log into my phone and check on my house, see what's been going on! Video quality is great. Overall, Great value for money!

They are the perfect cámaras ..they record everything . 24/7 such good cámaras