- Make the most of learning and playtime on the beautiful 6.51” HD+ edge-to-edge screen..
- Capture beautiful s round the clock on the Camera Go app thanks to Portrait mode and Night mode with a dedicated macro camera..
- Spend hours of quality time together with a 2-day battery that keeps on going..
- Expect a faster, more secure way of doing things with the Android 10 (Go edition), and look forward to Android 11 (Go edition)..
- Product is compatible with GSM carriers like AT&T, T-Mobile, Mint, and other GSM carriers. Product is not compatible with Verizon..
- Enjoy durable design that sits securely in any hand, plus robust technology like the Qualcomm chipset and fingerprint sensor..
Feel more connected to the people and things you love with Nokia
1.4. Learn and play on the 6.51” HD+ screen and capture beautiful
photos with the versatile Camera Go app. With 2-day battery life,
a Qualcomm chipset and fingerprint sensor, this is a phone you
can count on. Expect faster, more secure software with Android 10
(Go edition) and look forward to Android 11 (Go edition).
Compatibility: This device is designed to work with GSM carriers.
This product will not support Verizon or Verizon subsidiaries.
Please confirm compatibility with your chosen carrier before
purchasing. For support with SIM card or network related issues,
please contact your carrier for assistance in connecting your
device to the chosen compatible network. Supported Network bands:
2G: 850 / 900 / 1800 / 1900 3G: 850 / 900 / 1700(AWS) / 1900 /
2100 4G/LTE: 1, 2, 3, 4, 5, 7, 12, 17, 28, 66 Charging: This
product is designed to be charged using the charging adapter and
charging cable that are provided in the product box. Charging
this device with any other charging adapter or cable may cause
device malfunction. Please observe basic safety steps when
charging this device and do not charge this product with
malfunctioning or damaged equipment. Current Software Version:
Android 10 Bluetooth Version/Range: 4.2 – 30’ Range FAQ How can I
install available updates? In many cases updating your product to
the latest software version will alleviate any issues
experienced. To update your device please navigate to Settings >
System > System update > Check for update to check if updates are
available. Follow the on screen prompts to install the latest
software version if available.= How can I close an app that has
stopped working? Open Settings on your phone and select Apps.
Then find the app you're having issues with and select Force
Stop. I want to conserve battery life. How can I activate the
Power Saver mode? On your phone, open Settings, then choose and
activate Battery Power Saving. Please also be aware that battery
life depends on a variety of factors such as device usage
frequency, application requirements, your current operating
system, and cellular signal strength. How can I back up my files?
Navigate to Settings > System > Backup, and switch backup on. How
can I reset my 's network settings? Navigate to
Settings > Network & Internet > more_vert > Reset. Performing
this reset may help if you're having connection issues. How do I
connect my phone to my carrier network? If your Nokia phone and
network are compatible, place your SIM card in the SIM card tray
using the included SIM card removal tool to open the SIM tray.
Once your SIM card has been inserted into the device, power on
your phone and proceed through the product setup steps. If you
are not able to connect to your network after finalizing the
product setup, please contact your carrier support for additional
assistance as every carrier has different steps to assist you in
ensuring your product connects to their compatible network. How
can I ensure other people hear me on my microphone? If you are
experiencing microphone issues with your device and your product
has a Google Assistant button, please ensure that the Google
Assistant button is not stuck or dirty as this will cause the
microphone to not function as intended. If the Google Assistant
button is not obstructed, please ensure that there is no dirt or
debris in the headphone port of your product. If the headphone
port is also clear, please disable the microphone permission of
the Google Assistant, by going to Settings > Apps & Notifications
> Google App > Permission > Microphone > Deny. How can I turn up
the volume to my speaker? First, please ensure that there is no
dirt or debris in the headphone port of your product. If your
headphone port is clear, please make sure that “Do Not Disturb”
is not enabled. To disable this setting, navigate to Settings >
Do not disturb. Make sure this is toggled off. If Do Not Disturb
is off, navigate to Settings > Sounds and vibration > Volume >
move the Media slider to the right to increase volume and test
your speaker. If you are still not able to hear any audio, check
the settings of the application that you are using from the
Settings menu as many applications will have their own volume
settings. Why is my phone feeling warm, closing apps or
occasionally slowing down? During extended operation, the device
may feel warm. In most cases, this is normal. To avoid getting
too warm, the device may automatically slow down, dim display
during a video call, close apps, switch off charging, and if
necessary, switch itself off. If the device is not working
properly, take it to the nearest authorized service facility. How
do I reboot my when it’s not responding? If your phone
is unresponsive, you can perform a “soft reset” by pressing the
volume up key and the power button simultaneously for about 15
seconds (or until phone vibrates). Your phone should then restart
momentarily. This is a safe and quick way to reboot your device
without losing or erasing any data. My phone won’t charge. What
should I do? First ensure the issue isn't with the power source
or socket you're using - you can quickly check this by plugging
your phone into a different outlet, then checking if it charges.
If the socket is not the issue, try taking a closer look at the
power cable or charging port on your phone, ensuring everything
appears as it should. Then, try turning your phone off completely
and plugging it into the socket - bear in mind if the battery is
completely drained, it might take up to 2 or 3 minutes to start
charging. How can I contact support? Our customer support page
offers a number of ways that you can contact support. Please
visit the Nokia website for further assistance. How do I fix
touch sensitivity issues on my phone? Before performing any
additional troubleshooting steps, please ensure that your product
does not show any physical damage, has not been exposed to water,
the screen is clean, and your fingers and hands are not wet or
dirty. Please also remove any 3rd party screen protectors that
you may have on the device as non Nokia branded screen protectors
may decrease the touch sensitivity of the device. If none of
these solutions resolve the issue that you are facing, please
perform a hard reset back to factory settings. Please note: a
hard reset will completely erase all the data, settings and
content on your , returning it to the original factory
settings. We strongly advise that you back up your device before
a hard reset. Visit here to learn more about how to back up your
remotely. To reset your and erase all its
content, first make sure your phone is connected to a power
source. We also recommend that your battery is at least 50%
charged when you perform a hard reset. Press the volume up key
and the power button simultaneously for about 30 seconds or until
the root menu appears. Then choose the action you want to take
from the root menu, in this case “Wipe data/factory reset”.
Alternatively, you can also perform a hard reset by tapping
Settings > Backup & Reset > Factory data reset > Reset