Alcatel 1 (16GB) 5.0" Full View Display - Removable Battery - Dual SIM GSM Unlocked US & Global 4G LTE International Version - Volcano Black

I got this phone as a business phone, so I'm only making a few texts/calls every day. I can't relate to anyone who uses this more often... but I will say I'd feel for them.So this phone is great, I'll start with that, but it definitely has tons of flaws (but it's also really cheap, so expect them?) For one, it's very sensitive! Anything you glance at and it opens/closes the app. You could be in the middle of typing and gently touch the home button and you're there.Another thing is the speed. It is very laggy. I know it's 4G, so I don't expect it to be great.... but it's impossible to use sometimes. Patience is necessary.Good things about the phone are that it comes with a phone case. It's very easy to setup. It's perfect for business purposes. It works with Mint and I'm assuming others. It can take a few beatings. I have had 0 issues with it to date. And I love the smaller more mobile size of it. Highly recommend.

At first blush and high ratings, it seemed OK. On day 30 the battery would not charge so I did what most ordinary customers do... tried another charging cable that I knew worked and another charging source I also knew it to be operable. Alas, it did not charge. So I called Amazon Customer Service (you know the new customer-centric service!!!)n they would not budge. THE POLICY IS 30 DAYS UPON RECEIPT....NOT WHEN IT IS SHIPPED 30 DAYS. i AM AN OLD 72yrs and disabled with all the carnage of 3 Purple Hearts, 2 Navy Cross's and The Medal of Honor presented to me by the President of the Republic of S. Vietnam and a host of others besides being captured by the Khmer Rough. I do not lie nor attempt to get something for nothing... it is simply an oath I learned at the Naval Academy.I was treated like a wounded dog. Amazon said they would not honor my request due to their policy of sticking to 30 day product warranty policy. So now I have to buy the 3rd phone within a year and buy the 2 year warranty for another $14 on a cheap phone. Go figure. Yep, sure feels like Customer-centric service. I have a limited budget and am tired of it all so we can buy more Chinese stuff. Finally, after an hour with this clown and sorry excuse for customer service, I finally asked for a 2-tier up manager who had to read the entire thread from the beginning. My hands are totally numb and I suffer from Associative Disorder which causes me to look at one key and type another (too many concussions). The guy even questioned the spelling of my words!! I think he thought he could wear me out like a dishcloth. Nope, didn't happen. After a very long hour, the manager finally gave me my money back. I really was uncomfortable and asked for an apology for treating a disabled Vet with such disrespect and disdain for the elderly. A major fubar and a sad day for Amazon. Shame shame shame. Disgusting corporate customer-centrics for my money and they did not apologize. Lt. Commander, U.S.N. name witheld

It's slow

Item arrived on time, I love the size & it’s reasonably priced for a dual sim unlocked phone. However, I noticed that the global time feature does not work & the battery drains fast, so it might be a good idea to include an extra battery in your purchase or hopefully the manufacturer will consider selling it w/ a spare battery.Calls kept going to voicemail instead of ringing. I returned the phone for replacement of the same. If the replacement has the same defects, then I will have to return it & look for another unlocked dual sim smartphone & change my rating.I’m hoping that it’s just the one I got that’s defective.Replacement arrived much earlier than originally stated. The global time on the replacement works this time, however, it still keeps on going to Voicemail. If I'm unable to make this ring w/ the help of IT support, this phone is going back again bec. it's important not to miss a call especially when it's important.

Good value, is would be completely usable as a backup phone, or as a quick fix for if you need a phone that just works and comes with no bloatware, when it comes to size, it is a bit small when compared to any modern phone, though it is really easy to work on as it has a removable battery and easily accessible SIM card slots and an SD card slot to expand the storage, it came unlocked to my knowledge, though I haven’t tested it with a US sim yet, the screen could be better quality, but for what I paid, which I think was about $40 USD, it is good enough for what I need, though when you compare it to even a A51 from Samsung, you can see a difference, it will play YouTube decently well as long as it is playing at 480p or less, it can do 720p, though it struggles a lot. Overall a good budget phone.

Muy bueno