4K Webcam Conference Call TV Room Web Camera with Dual Microphones &Speaker, | All-in-One USB Video Camera, 116° Wide Angle, AI Auto Framing | Compatible with MS Teams, Zoom, OBS

We purchased this camera for a conference room and initially, the video looked great but the speakers didn't work at all and just put out static. That wasn't a deal breaker because we had a table conference speaker/mic so we weren't using the speaker from this camera, but in the last two months, the video has been choppy (lost frames) and will occasionally freeze completely. This happens on different computers and on both Zoom and Teams. If the camera works it looks great, but this one doesn't last long.Update: The support team reached out and blew me away with their effort. They replaced the faulty webcam and I've been testing it and all of the issues are resolved. I couldn't be happier with this product - and more importantly - their support team. The video quality is great (way better than a logitech of comparable price) and now the sound is quite good for a conference webcam. It's still a bit limited for audio, but works great for us.

I work remotely, and consequently attend a lot of virtual meetings. I wanted a camera-speaker combo unit to sit on my middle monitor so I wasn’t always seen from an oblique view, and to offer an improvement over the laptop’s internal speakers. This fit the bill, and the set up was pretty simple as well.My only complaint is that the camera does not have a zoom feature, as it seems to have a great wide angle to get entire rooms, but there is no way to tighten up the view to a single person. Otherwise, video and audio are great.

Bought in May for our small conference room. Once the conference room was ready a month or so later we installed the webcam and tested it. Everything seemed to work properly. We started using the webcam a few weeks afterward and its never worked properly with Teams. The camera cuts in and out. Sometimes an hour in the meeting sometimes 5 minutes in the meeting. The mic worked the first time and never afterwards. We got our IT department to work on it here and there when we needed it but it never seemed to work. because we tried doing everything we could to make it work, we are now pass the time to return or refund. I wouldnt recommend using if you plan to work on teams.The service team contancted me to help replace/refund the product.

No manual, no instructions in EnglishImpossible to install and connect.

I had issues with the camera, but didn't realize until after the return window had closed. The seller contacted me to try and help solve the tech issue I was having. The solution didn't work, however, they offered me a full refund, which I did not expect. Their customer service is pretty awesoem!

Added the webcam to replace an older existing one, and the camera quality was outstanding, event he video when it wanted to work.It would cut in and out when using teams, thennot come back on at all and caused teams locks to the point of having to force close. I was very disappointed with this as this was its primary use.

I bought this camera to use to support my work from home conference calls. Initially I was having some issues with connectivity, quality of camera, and ability to maintain track on the AI recognition facial. Upon expressing my concern with the seller, the seller and technical team did everything they could to fix my issues, including sending me firmware updates and a replacement camera without hesitancy. They also followed up frequently to make sure I didn't have any questions or need any assistance. As far as the the customer service of the product, I give it 5+ stars. However with me still having some issues that I think that are just tied to my laptop with audio dropping, I give it 4 stars as it isn't a perfect fit for my situation.

I had some issues regarding the compatibility of my webcam. So I contacted Tongeveos helpdesk and got immediately a feedback. After some emails in both directions, the supporting service managers found a fair solution for the problem.To be honest: I didn't expect such a professional help when I started my inquiry. That's how it should be...Thanks.Joerg