iSpring RCC7AK-UV 7 Stage Under Sink Reverse Osmosis Drinking Water Filtration System with Alkaline Remineralization Filter and UV Sterilizer, 75 GPD

If anyone is considering buying a good water filter, look no further! The iSpring 7-Stage 75 GPD UV Ultra Violet Alkaline Mineral Reverse Osmosis Water System is what you want. If you think you might need help, do not worry! The customer service is excellent! They will make you feel nice and comfortable when you contact them. I am not sure if I can find the right words to express how fantastic experience I have had with iSpring exceptional customer service! But let's start from the beginning (not from Adam and Eve though, do not worry! LOL).Why I have bought a water filter.Most people do not know that the mineral water sold in plastic bottles is not healthy at all. There are 7 types of plastics and plastic containers are marked with a triangle of three "chasing arrows", which encloses a number giving the plastic type. The plastics which are typically used to hold water but also soft drinks, juice, sports drinks, beer, mouthwash, ketchup, and salad dressing are made from a plastic marked as number 1. That indicates that those containers are made of Polyethylene Terephthalate (PET). Although that plastic is considered to be safe, it contains antimony, a metalloid element with toxic qualities, which leaches from PET. The rate of leakage increases with temperature and can yield unhealthy levels in bottles stored in higher temperature. Antimony can cause acute and chronic health issues, such as diarrhoea, vomiting, and stomach ulcers. Brominated compounds can also leach into PET bottles. They can irritate the skin, mucous membranes, and tissues. If you bear in mind that even though the levels of toxins leached from PET could be considered as on a safe level, they may accumulate in your system over a period of time becoming a serious health risk. That is why I decided to install a multilevel water filtration system at my home.Why I have bought iSpring 7-Stage 75 GPD UV Ultra Violet Alkaline Mineral Reverse Osmosis Water System.The iSpring 7-Stage 75 GPD UV Ultra Violet Alkaline Mineral Reverse Osmosis Water System seemed to be the best offer on the market. It cleans your water from everything you need for a good price. I was not sure if I should order the system with or without the booster pump. I live in a big city and I thought the city water pressure should be strong enough to work with the system so I decided to go for the one without the booster pump.My buying experience.The order arrived quickly and before I even started installing the system, I received an e-mail from iSpring to thank for the purchase and to say that if the Feed Water Adapter (AFW) that taps into the cold water line did not fit my plumbing specifications, they would fully refund (shipping included) for the order of the AFWs that I needed. They included two links to AFWs which I could choose from. Once I ordered the AFW, I e-mailed iSpring customer service and almost instantly I was issued the full refund for my order!My installation experience.The installation of the system was easy. The package contained a very easy instruction with colour photos leading you through all the steps of the process. If you do everything as the instruction manual says, you will be fine. I did not have any problem at all, no leakage whatsoever.My surprise.Everything was fine but I noticed that my water tank stored only 2-2.5 litres of water. I wanted to use filtered water not only for drinking and cooking but also for washing fruits and vegetables and that volume of water was not acceptable for me.My contact with the customers service.I e-mailed customer service and they replied very quickly giving me a short check list. It was very easy to follow the instruction and give the system a check. The whole process took a couple of minutes. Further instructions made us come to a conclusion that my water pressure was below 45 psi and that was a problem. I needed a system with a booster pump. I was too optimistic thinking that my city water should be fine and I did not need the booster pump. Once we identified the problem, the iSpring customer service came with a solution. To make it easier for me and avoid possibly a bit complicated installation of the booster pump and its components on my existing system, they offered ordering a machine head with a booster pump factory installed. And here comes the best! As they understood that the water storage was of great inconvenience to me, they reduced the price of the machine head from 90 to 50 dollars! Since it had to be shipped from iSpring office in the United States, not the shop in the United Kingdom, where I live, that would generate some extra costs of shipping and the import tax. iSpring customer service offered me splitting the costs of shipping and the import tax!Solving the problem.My problem was solved. After installation the machine head with booster pump, the tank stores about 10 litres of water and that is what I need! I can hardly hear the pump working. The water pressure is very good and the tank fills up very quickly. The water tastes fantastic, much better than bottled water, no plastic aftertaste.My final thoughts.What else would you want from a customer service?! They could not do anything more or better! They are exceptionally kind, understanding, efficient, and professional! I highly recommend iSpring water to everybody. They are like a good friend, who is always around when you need them. I was very lucky having chosen iSpring and their product.

Metalic taste goes away 2 weeks after the initial setup. Then it provides very high quality water.

I bought the RO filter as we live in London and got tired of hard water distorting coffee/tea taste, causing constant descaling, etc. The filter was super easy to assemble, all connections were super well done and step by step YouTube installation video was super easy to follow.I have noticed that one of the factory connects was dripping, tried reconnecting it in different ways and contacted iSpring support in the end. They came back with a response in less than a day and shipped me a replacement for the faulty part. I was pleasantly surprised with the speed of reply and the help I received. I talked with Julius and I cannot thank him enough for such high quality service, especially today, when most companies just send you to AI bots, which often appear to be useless. Well done to iSpring, this is great customer support! I highly recommend buying their products!

I struggled to start with as I am not brilliant at this sort of installation. However I received superb support from Francis who guided me through the process and gave ideas and alternatives to try. Spare parts were sent and it finally came together. Have been using the system for a week now and all is good. Water is fantastic, it is smooth, clean and has a wonderful taste. If I can do it any one can, I have absolutely no hesitation in recommending this product even if you are not a natural DIY like myself, the support is exemplary.

Really needed one of these for our new business and very worried about buying this. Opted for the cheaper option which was new with damaged box but saved us even more money. We had an engineer fit it in our new business and no problems. Passed our eho inspection absolutely fine.

Ordered, delivered and working within 24 hrs. , clear instructions, everything fitted perfectly and water free from whatever nasties are in. Bought because I don't want fluoride. Oh and tastes wonderful.

Metallic taste, water is not drinkable. Can someone help me understand why? I am very disappointed.

Impressive quality, nearly immediate delivery, beautiful tasting water, everything slotted together first time with no problems or needing a professional. Minor problem with the UV balast. A quick email to Michele in their trouble shooting department had a replacement with tracking number despatched in less than a day. Impressive service and speed. This company and Michele in particular are a joy to work with. Strongly recommend them.