Commercial Under Counter Ice Maker Machine, 80Lbs/Day with 24lbs Storage, Auto-Cleaning, 24H Timer, Built-in Freestanding Ice Maker for Home/Commercial/Apartment. (Stainless Steel)

I have had this icemaker for a little over 1 month now. The unit works great. It makes ice quickly and the ice stays for a long time. The only issue is the ice is made in sheets and you need to break it up but For the price and value you can't beat it. The installation was simple and straightforward and looks great. I had an issue with the shipping and had to contact the company and their support and response time was great!

I've been wanting an ice maker forever. I'm finally getting a kitchen makeover so decide to pull the trigger. Perfectly under my counter once I removed the shelves. It makes ice very quickly and is fairly quiet. It seems to fill up the bin much faster than I would expect. My only complaint is there is no place to store the scoop. It would've been nice to have something on inside wall or inside the door to slide scoop into to keep it handy and out if the ice. Other than that I love it.

Thanks great service and accommodating.

Water supply very good, plugged in and powered on - NO ICE. Contacted the seller which tried to be helpful, however, we are not mechanics; Gloria wanted us to take apart the unit and try replacing the pump. Now we are returning the unit after I spent $25 for adapter parts for the water supply, and after spending about 3 hours trying to figure out a fix. What a waste of time and money.

I have owned 3 different commercial ice makers, and replaced all 3. This ice maker has the simplest design of all and is very well built as I had a chance to look inside to see the fit & finish. There was an initial leaking problem from the drain water tank which is easily accessible by removing the back plate on the machine and then removing 2 screws. There was a nut that was cross-threaded onto the discharge hose so it would leak before the pump could be engaged, so what should have been an active pump within the drain water tank was never turned on. The fix was simple. I put the nut back on correctly and sealed with silicone. Problem solved. I waited a week to ensure no more leaks. It works perfect. Customer service contacted via email was responsive and gave me enough information to fix it. Once we figured out what it was, it took about 10 minutes to fix. They compensated me for my time and effort. It works great making a very large amount of ice in a very short time (fills a very large bucket over night). Unlike my other ice makers, this one does not run all the time to make the ice. It beats the other commercial ice makers in the house in both speed and simplicity. I would purchase another one if my other machines break.

Very happy with this machine .It makes huge quantities of ice very quickly .Ice comes out in sheets instead of individual cubes . Very easy to break them up by hand or with a gentle tap with an ice scoop.Wish there was a holder for the scoop as it can get buried under the ice.It is rather noisy when producing ice but not really bothersome, also,it makes ice so quickly,that unless you are constantly removing ice,much of the time it is silent between cycles.The ice bin is removable for filling coolers , etc.which is a nice touch that my old Kitchen Aid machine did not have.Water connection is a 1/4 inch push to connect type fitting. I would prefer a standard 1/4 male fitting so a braided steel supply line could be used, but there is no way to do this. In general I don't trust these push in fittings to hold up over time.That said, I am very happy with my purchase. The price of under $ 750.00 is a real plus . it is easy to spend over $2000 for under counter machines some of which are that are actually inferior .

Had to buy an adapter to hook it into my disposal with the dishwasher drain, but install was easy. I was able to hook the water supply from my RO system also after purchasing a tee.It’s a little noisy when making ice, but it shuts off when it’s full, so I haven’t heard it during the night. Great value for the cost.

Great product. Replaces a Scotsman Icemaker and produces more ice and more quickly. The only sound we heard was the first 1/2 hour and it was the same as our old ice maker. Since then, the operation is quiet. We needed to get a connector from the local plumbing supply store to attach it to the existing water line and drain. We also ordered a longer water hose from Amazon to allow the ice maker to attach to the existing water source. With those items, the installation was easy and was done without a plumber.